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Marketing Strategy for Golf Training Centers
We are very proud of our Marketing
Strategies, and look forward to discussing the details
with you.
Lead Generation Process
Overview
Our primary focus is to get our target
audiences into the facility to experience the
facilities.
We have several strategies to accomplish that.
Eight of Our Forty-Two Strategies
- Business golf cross-promotions with professional
and business associations.
- Direct response ads in newspapers
- Referral programs
- Direct mail database
- Strategic alliances with sporting goods stores
(primarily using our rack cards and affiliate programs)
- Charter membership programs with unlimited use
access of the facilities
- Radio remotes and radio promotions with morning
DJ’s in each market
- Golf tournament sponsorship
Lead Conversion Process
The Guarantee
We guarantee lower scores.
We are the
only year-round golf training center to guarantee our
results. To existing golfers we guarantee a 25% reduction
in handicap in six months. How can we do this? Our experience
with the Puckmasters training systems and our
testing of the Parmasters Training System based
on Scott Hazledine’s state-of-the-art Straight-Line
Golf™ techniques have shown us that it is possible
to guarantee amazing results, every time. Scott has
successfully accomplished these type of results, and
more, for ten years.
And
here's our guarantee for each Center:
OUR PROMISE: After
learning the Straight-Line Golf™ system,
you will believe it is the simplest, most
accurate way to hit a golf ball.
Our aim
is to not only help you make more birdies,
but also to free you from the burden of inconsistent
results that can affect so many golfers. We
strive to honor our self-imposed obligation
to help you experience a longer, happier,
more fulfilled relationship with golf than
you have ever experienced before.
WHAT THIS MEANS TO YOU: The Straight-Line
Golf™ System has delivered a minimum 25%
reduction in handicap to thousands of golfers
for over ten years. It works. So, if after completing
the eight-hour Straight-Line Golf Clinic™
and the twenty-four private session Open
Series training program:
-
your
handicap is not at least 25% lower (if
you have an established handicap);
-
your
handicap equivalent is not at least 25%
lower (for golfers without an established
handicap); or
-
your
scores are not at least twenty strokes
better than when you began training with
us (if you are a new golfer)…
... then Parmasters wants to make it
right.
THE BOTTOM LINE: Parmasters
will work with you until you see and feel
the results of the Straight-Line Golf™
System, or at your option, we will simply
give you your money back.
The Ethical Persuasion Process
Process Developed by Douglas Carter, Ethical
Persuasion is a new, unique way for anyone to learn
to use their natural personality to guide their potential
customers into making the right decision for themselves.
This sales process has been used with phenomenal results
in converting Club Member leads in Puckmasters Hockey
Training Centers. The beauty of the process is that
it provides proven methods for creating trust with the
prospect, helping them to understand their needs, and
allowing them to sell themselves before you even mention
a product or service.
The Ethical Persuasion Process
is an integral part of the training for Parmasters
Golf Training Centers Franchise Owners, Head Coaches,
and any staff who will be involved in the lead conversion
process.
Retention Process
Exceptional Event Experience
Retaining customers at Parmasters Golf
Training Centers will be a breeze. Why?
Because our systems are designed from
start to finish to ensure that every lesson, practice
session, or interaction that a customer has at any center
is an Exceptional Event Experience. The Exceptional
Event Experience encompasses everything we do in our
Center from the way we greet our customers to how clean
the bathroom mirror is. The idea is to have each and
every one of our customers walking out of our center
saying WOW! Every single time. This WOW! experience
is what leads to repeat visits and word of mouth marketing.
The key ingredients for an Exceptional
Event Experience are:
- Use a personalized greeting procedure
- Deliver only the highest quality products
- Tell your customers you appreciate their business
- Follow-up with customers to show you care
- Remember and use their names
- Engage their senses Have a positive attitude
- Be enthusiastic
- Focus on positive feedback
- Total absence of criticism
- And a great cup of coffee
Referral Program
While referrals are a great source of
new customers, they can also be used to retain existing
customers. Our referral programs reward our existing
customers for introducing us to their friends and family
with free sessions, free products, and special value
pricing. In addition to being a great incentive to introduce
new people, once the existing customer has friends and
family who are also members, they are more likely to
stay as a customer.
Show Them We Care Calls
Another technique that has proven effective
at Puckmasters Hockey Training Centers for retaining
customers is the Show Them We Care Call. All
Club Members are called once every three months to ask
them how they are enjoying your center and their membership
and ask for feedback on how you can improve your products
and services. The key to these calls is to be sincere
and never to combine them with a sales call. The results
are amazing.

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